Change Evaluation
Service description
The Change Evaluation process aims to assess major Changes, like the introduction of a new service or a substantial change to an existing service, before those Changes are allowed to proceed to the next phase in their lifecycle.
Change Evaluation is called upon by the Change Management process at various points in a Change’s lifecycle to perform a Change assessment.
The results of a formal Change evaluation are documented in a Change Evaluation Report, constituting the main output of the Change Evaluation process.
Sub-processes
• Change Evaluation prior to Planning
• Change Evaluation prior to Build
• Change Evaluation prior to Deployment
• Change Evaluation after Deployment
Workflow Diagram
